Privacy Policy

1. Information You Provide Directly

When you fill out our contact or booking form, we collect the following:

• Your name
• Your email address
• Your phone number
• The property address for the inspection
• Any message or details you include

Information Collected Automatically

Our website does not use tracking cookies or analytics tools. We do not use Google Analytics, Meta Pixel, or similar services. Standard server logs may record your IP address and browser type solely for security and diagnostic purposes; these logs are not used for marketing.

2. How We Use Your Information

We use the information you submit exclusively to:

• Respond to your inspection inquiry or booking request
• Confirm and coordinate scheduled inspections
• Send you your inspection report and related documents
• Answer follow-up questions about your inspection

We do not use your information for marketing emails, newsletters, or targeted advertising.

3. How Your Information Is Transmitted

Contact form submissions are processed directly on our server using a PHP mailer and delivered to our inbox via SMTP. Your data is transmitted securely (HTTPS) and is never stored in a database on our website. No third-party email service processes your submission.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties, except:

• Legal requirements - if required by law or to protect our legal rights

We do not share your data with real estate agents, insurance companies, or any marketing partners.

5. Data Retention

Inspection-related correspondence and reports are retained for a minimum of 3 years as required by New York State licensing regulations. After that period, records may be deleted at our discretion. If you would like your information removed earlier, contact us and we will accommodate your request where not prevented by legal or regulatory obligations.

6. Cookies

This website does not use marketing or analytics cookies. No cookie consent banner is displayed because no tracking cookies are set. Your browser may store standard functional data (e.g., scroll position) locally, but this is not transmitted to us.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our site, please contact us and we will delete it promptly.

8. Your Rights

You may contact us at any time to:

• Request a copy of any personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)

To exercise these rights, email us at Jason@mountjoyhomeinspection.com.

9. Security

Our website uses HTTPS encryption. Form data is transmitted securely. While we take reasonable steps to protect your information, no method of electronic transmission is 100% secure. We encourage you not to include sensitive financial or identity information in contact form messages.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after any changes constitutes your acceptance of the revised policy.

11. Contact

For any questions about this Privacy Policy, contact us: